Spring is a busy time for listings across the eastern suburbs, and the garage door gets more attention during a sale campaign than most sellers expect. Buyers press the remote, building inspectors run the door, and agents open and close it again and again on a Saturday. A door that groans, sticks or stops halfway gets noticed quickly. This post is for sellers, not buyers: what’s worth looking at a few weeks before the first open for inspection, what’s better left to a technician, and what to have ready for the people walking through.
Start with what a visitor will notice
Stand on the driveway and watch the door through a normal cycle from a safe spot, well clear of the opening. You’re not trying to diagnose anything. You’re simply noting what a stranger would pick up on their first try. Things worth jotting down:
- Noise that’s louder or harsher than it used to be, such as grinding, banging or squealing
- Movement that looks jerky or uneven from one side to the other, or slower than usual
- A door that reverses, stops partway or needs a second press of the remote
- Dents, scrapes or a panel that looks out of line with the rest
- A worn or torn seal along the bottom edge, or daylight showing where it shouldn’t
- Remotes that only work up close, or a wall button that’s unreliable
None of these observations proves a particular cause. A noisy door might simply be due for a service, or it might have a part that needs replacing. That’s for a technician to work out on site. What the list does give you is something specific to describe when you book, rather than “it’s been a bit funny lately”.
Leave the mechanical side to a technician
When you’re juggling painters and gardeners, it’s tempting to add the garage door to the weekend jobs list. Please don’t. Springs, cables and the opener’s settings are either under load or set up for safety, and adjusting them without training can cause serious injury or leave the door less safe for the buyers who’ll be using it. Our maintenance service covers inspection, lubrication, adjustment and tightening of key components like springs, cables and tracks, which is the kind of check that suits a door about to be operated by a lot of strangers. You can read more on our garage door maintenance page.
If the door is clearly faulty, for example it won’t close, it’s sitting crooked or a cable looks loose, stop using it and book a repair through our garage door service and repairs team. A door stuck open during a campaign is a security problem as well as a bad look, and your agent shouldn’t be the one who finds out it’s unsafe.
Panel damage is worth asking about early. Ask a technician whether the damaged panels, the supporting door system and suitable replacement parts can be assessed for repair. The appropriate scope depends on the actual door, the damage and parts availability; a panel count alone cannot settle it. That’s a decision you’ll want time to weigh up, not something to discover the week before the auction.
Get the remotes and paperwork in order
Buyers often ask what comes with the garage. Before the campaign starts, round up every remote, including the spare in the kitchen drawer, and check each one works. If one has gone missing, ask us what can be done about it. Our Merlin remote programming page shows how Merlin remotes are set up, and the right approach depends on your exact model and manual. If you’re short on remotes, it’s far easier to sort replacements now than in the rush before settlement.
Pull together what you have on the door and opener: the manual, invoices for any repairs or servicing, and warranty paperwork if the opener is still covered. Having the model number and service history to hand makes it easier for your agent to answer questions. If you’re unsure what you need to disclose about a known fault, ask your agent or conveyancer rather than guessing.
If your opener is connected to the myQ app, make a note to remove your account and any shared users before handover. The exact steps depend on your setup, so check the app or the manual for your model, or ask us.
Plan for inspection days and book early
On inspection days the garage becomes a walkway. Decide with your agent whether the door will stay open, stay closed or be operated by the agent only. A door moving while groups of people, children included, wander through is a real safety concern, so it’s sensible for one person to control it and to check the opening is clear every time. Keep remotes away from visitors and don’t leave one sitting on a bench in the garage.
Clear the space around the door too. If the garage is doubling as storage for the move, stack boxes well back from the door and its tracks, and out of its path.
Spring is busy for every trade, so book well before your photos are scheduled. Listing photos often show the garage door in frame, and you’ll want any panel or seal work finished before the photographer arrives.
Not every issue has to be fixed before you sell. Whether the house is in Ringwood, Glen Waverley or Balwyn, a technician can help separate safety concerns from wear and cosmetic marks, so you and your agent can decide what’s worth doing. A perfect door isn’t the target. A door that works safely each time someone presses the button, for as long as the house is on show, is.
Getting ready to list? Contact Eastern Garage Doors to book a service or repair before your first open for inspection.